100plus88 Privacy Policy

Introduction

100plus88 respects the privacy of users and recognises that gambling-related information can be sensitive. This policy describes the categories of personal data that 100plus88 may process, why that processing occurs, how information may be protected and the choices available to users.

By accessing or using 100plus88, you acknowledge that personal information may be handled as described in this policy. Where consent is legally required for a particular activity, 100plus88 will seek that consent through an appropriate notice or preference mechanism.

Scope and Definitions

This policy applies to information connected with the 100plus88 website, account services, customer enquiries, identity checks, payment activity, sports betting, casino use and responsible gambling controls.

“Personal data” means information relating to an identified or reasonably identifiable person. “Processing” includes collection, recording, organisation, use, disclosure, storage, restriction and deletion. “KYC” means identity, age, address, payment-ownership or related verification.

Aggregated or irreversibly anonymised information that can no longer reasonably identify a person is not treated as personal data under this policy.

Information We May Collect

Depending on how you interact with 100plus88, the following categories may be collected:

• identity details, including name, date of birth, nationality and government-document information;
• contact details, including residential address, email address and phone number;
• account information, including username, password record, preferences and verification status;
• transaction information, including MYR amounts, deposit and withdrawal history, payment references and limited account identifiers;
• betting and gaming information, including stakes, odds, selections, results, bonuses and session history;
• technical data, including IP address, browser, device type, operating system, login time and approximate location;
• communications with 100plus88, including support enquiries, complaint records and security reports;
• responsible gambling information, including limits, cooling-off requests, self-exclusion status and risk indicators.

100plus88 does not ask users to disclose a bank PIN, full password or one-time authorisation code through ordinary support communications.

How Information Is Collected

100plus88 may receive information directly when a user enters account details, submits verification material, contacts support, makes an MYR transaction or activates a responsible gambling control. Information may also be generated when the user browses markets, places wagers or uses casino features.

Technical information may be collected automatically through server logs, cookies and comparable website technologies. Payment information may be received from supported banks, DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay or other payment partners where necessary to verify or reconcile a transaction.

100plus88 may also obtain information from identity-verification, fraud-prevention or compliance service providers, subject to applicable requirements and contractual safeguards.

Purposes of Data Processing

100plus88 may process personal data to:

• create, administer and secure an eligible user account;
• confirm age, identity, address and payment ownership;
• accept deposits, settle wagers and process withdrawals;
• display relevant MYR balances, promotions and account records;
• detect fraud, account misuse, collusion, chargebacks or technical abuse;
• respond to questions, complaints and transaction disputes;
• apply deposit limits, cooling-off periods and self-exclusion requests;
• maintain website performance and improve the 100plus88 user experience;
• satisfy record-keeping, security and other applicable obligations.

Processing may be based on performance of the user agreement, legitimate operational or security interests, consent where required, or compliance with applicable duties.

Payments and KYC Verification

100plus88 may process transaction information associated with Maybank, CIMB, Public Bank, Hong Leong and other supported Malaysian banks. Similar information may be processed for DuitNow, FPX and eligible e-wallet services. Exact payment availability varies.

Payment information is used to credit deposits, review withdrawals, resolve missing transactions, confirm ownership and reduce financial crime risk. 100plus88 may request an identity document, proof of address, payment statement or source-of-funds information where reasonably required.

Verification documents must be genuine, current and submitted through the appropriate secure process. Users should conceal information that 100plus88 has not requested, but must not alter information required to establish authenticity or ownership.

Cookies and Device Information

100plus88 may use cookies or similar technologies to maintain a session, remember preferences, support security, analyse basic website performance and prevent repeated unauthorised access attempts. Some technologies are necessary for the website to function correctly.

Device and browser information may help 100plus88 distinguish an ordinary login in Kuala Lumpur from an unusual access attempt elsewhere. It may also be used to detect duplicate accounts, automated activity or circumvention of security and responsible gambling restrictions.

Users can manage certain cookie settings through their browser. Disabling necessary storage may prevent login, preference retention or other core features from operating correctly.

Data Sharing and Service Providers

100plus88 does not disclose personal data without a relevant purpose. Information may be shared with payment processors, banks, game or sports platform providers, identity-verification services, fraud-prevention specialists, technical hosting providers and professional advisers where necessary.

Only information reasonably required for the assigned function should be disclosed. Service providers are expected to use appropriate confidentiality and security controls and to process information according to applicable instructions and legal requirements.

Information may also be disclosed where required to address suspected fraud, protect users, enforce the Terms & Conditions, respond to lawful authority or establish, exercise or defend a legal claim.

International Data Processing

Some 100plus88 service providers or technical systems may operate outside Malaysia. As a result, personal data may be processed in a country with privacy rules that differ from those in the user's location.

Where international processing occurs, 100plus88 seeks to apply reasonable contractual, organisational or technical safeguards appropriate to the nature of the information and processing. International transfer does not remove the security and confidentiality expectations described in this policy.

Data Security

100plus88 uses measures intended to protect personal information against accidental loss, unauthorised access, alteration and inappropriate disclosure. These may include encrypted transmission, access restrictions, authentication controls, monitoring, secure storage and staff confidentiality procedures.

No internet service can promise absolute security. Users also have an important role: use a unique password, secure the email account connected to 100plus88, keep devices updated and avoid entering account credentials through public or shared devices.

A suspected breach should be reported promptly. 100plus88 may restrict access, request fresh verification or reset credentials while investigating an account-security concern.

Data Retention

100plus88 retains personal data for as long as reasonably necessary to provide the service, maintain transaction records, resolve disputes, prevent fraud, honour self-exclusion and meet applicable record-keeping requirements.

Retention periods can differ by category. Routine website logs may be held for a shorter period than KYC, payment, complaint or self-exclusion records. Closing a 100plus88 account does not necessarily result in immediate deletion where information remains necessary for a valid purpose.

When data is no longer required, 100plus88 may delete it, securely destroy it or convert it into an anonymised form that no longer identifies the user.

User Rights and Requests

Depending on applicable requirements and the circumstances, a user may request access to certain personal data, correction of inaccurate information or review of how 100plus88 processes that data. Other rights may include restriction, objection, withdrawal of consent or deletion where legally available.

100plus88 may request identity verification before completing a privacy request. A request can be limited or declined where disclosure would affect another person, conflict with fraud-prevention needs or breach an applicable retention obligation.

Marketing and Communication Choices

Where permitted, 100plus88 may use account contact details to send service updates, security notices or promotional information. Transaction, security, self-exclusion and material policy messages may be necessary and are not always optional marketing.

Users may request that eligible promotional communications stop. A marketing preference may take reasonable time to apply, and essential account communications may continue. 100plus88 does not require a user to disclose a password or bank PIN to change a communication preference.

Responsible Gambling Information

100plus88 may process gambling behaviour, deposit patterns, session frequency, limit changes, cooling-off requests and self-exclusion information to support player protection. This information can be sensitive and is used to identify potential risk, apply requested controls and prevent restricted access.

Self-exclusion data may be retained after account closure where necessary to maintain the restriction. A user should not create another 100plus88 account to avoid a limit or exclusion. Responsible gambling information is disclosed only where there is an appropriate operational, safety or legal reason.

Children and Age Restrictions

100plus88 is not intended for anyone under 21 years old. We do not knowingly permit a minor to register or participate. Age-verification information may be requested before an account is activated or a withdrawal is completed.

If 100plus88 becomes aware that a minor's personal information has been submitted, the account may be restricted while the circumstances are reviewed. A parent or guardian with a genuine concern may contact 100plus88 using the details below.

Policy Changes and Contact Us

100plus88 may update this Privacy Policy when services, security procedures, payment arrangements or applicable requirements change. The revised policy will display a new effective date. Material changes may also be highlighted through an appropriate website or account notice.

Privacy questions and requests may be sent to the website email: [email protected]. The address is displayed as plain text and is not a clickable link. Include enough information to identify the request, but never send a password, bank PIN or one-time code.

100plus88 may verify the requester's identity and account ownership before releasing or changing personal data. This protects users in Kuala Lumpur, Penang, Johor Bahru and throughout Malaysia from unauthorised privacy requests.